Defect Resolution Management in Dubai: From AED 5,000

About this service

Getting defects on a snagging report is one thing. Getting the developer to actually fix them · while you're abroad · is another. It takes follow-ups, site visits and persistence.

Defect Resolution Management takes that off your plate: we track every defect, chase the developer, attend the fix appointments and verify the work.

The case runs until the list is closed, with the status visible in your dashboard the whole way.

What's included

Every booking includes the full scope below. No upsells, no surprises.

Defect trackingEvery item tracked from report to resolution in one case.

Developer follow-upsWe do the chasing: calls, emails, appointments · documented.

On-site verificationFixes verified on site before an item is closed.

Additional visitsExtra site visits available at AED 1,250 per visit if the case needs them.

How it works

01
Sign up freeDay 0
Tell us what you need. Your account and dashboard are set up right away.
02
We confirm scope & scheduleWithin 1 business day
We confirm the details, the exact price and the timeline with you personally before anything starts.
03
Secure paymentWhen you approve
Pay by card via Stripe. The confirmed price is the invoice, always.
04
We handle itAs scheduled
Our team coordinates on the ground. Updates, documents and your receipt land in your dashboard.

What we need from you

Have these ready and the process starts without back-and-forth.

Your snagging or defect report (ours or a third party's)

Property and developer details

Any correspondence you already had with the developer

Typical requirements · we confirm the exact list for your case before anything starts.

Questions about this service

The most common things owners ask before booking.

Do you need to have done the snagging?

No. We take over cases with any professional defect report · ours or a third party's.

What does 'per case' mean?

One case covers the defect list of one unit: apartments from AED 5,000, villas from AED 7,500. Additional site visits are AED 1,250 each.

Do I need to be in Dubai?

No. You can request, approve and pay from anywhere. Our team coordinates with the provider on the ground and keeps you updated.