Real Estate Operations Assistant Client communication and founder relief
Be the person who keeps operations moving and clients answered, so the founders are out of the day to day. Start as Assistant and become Operations Manager once you have shown you can run it.
Pourquoi ce poste
est différent.
Instead of one administrator we are building a team: administrators who deliver the cases, and this seat, which owns client communication, the transaction paperwork and the overview of what is open.
The Real Estate Administrator reports to this seat from day one, with the founders supporting while the structure is built.
We are straight about the title. You join as Assistant on the same salary as the administrator seat, and the step up to Operations Manager, with the team reporting to you and a higher base, is written down with its criteria instead of promised in a conversation.
Ce que vous ferez
- Own client communication: status, expectations and the answer before the client has to ask for it.
- Keep every case moving: what is open, what is stuck, who owes what, visible in the platform rather than in someone's head.
- Run the transaction paperwork and the government and portal work behind each case.
- Lead the administrators as the team grows, starting with one.
- Write the SOPs for every recurring case type, so the next hire learns from a document and not from a conversation.
Qui vous êtes
- Real operations experience from day one. We train the method and the platform, not the profession.
- Calm under a full inbox and precise with documents.
- Represents the company independently with clients, providers and government desks.
- Fluent English in writing and on the phone. Dubai based.
A salaried seat with a written step up rather than a vague promise.
- Stage 1: AED 7,000 per month, paid via WPS.
- Stage 2, Operations Manager: AED 8,000 plus 3% of the net margin on the services your team delivered. Net margin means price minus partner cost, government and payment fees and paid referrals.
- The step is on five written criteria, reviewed at the end of probation and quarterly after: the provider menu stands, three consecutive months with no client left without an answer, every recurring case type covered by an SOP, you represent the company independently, and the team holds its numbers without the founders stepping in.
- Not time served: meet the criteria in month six and the step happens in month six. If one is not met you are told in writing which one and what closes it.
Sponsoring visa
- En tant qu'entreprise agréée, nous parrainons et traitons votre visa de travail aux ÉAU, des démarches administratives jusqu'à sa délivrance. Cette partie est à notre charge.
Parcours d'évolution
- The ladder is written: Assistant, then Operations Manager, then Head of Operations.
Rapide, transparent, sans boîte noire.
Postuler
Un formulaire court, un CV, et idéalement une vidéo de présentation d'une minute pour que nous vous connaissions, pas seulement votre dossier.
Parlez-nous
Un entretien ciblé, plus une petite mise en situation pratique quand le poste le demande.
Réponse claire, démarrage rapide
Vous savez toujours où vous en êtes. En cas de oui, nous gérons votre visa de travail de bout en bout.
Vous connaissez quelqu'un que ça pourrait intéresser ?
Si une personne que vous parrainez rejoint l'équipe et reste, vous recevez une prime de parrainage de AED 2,000, versée après la période d'essai de six mois. Elle doit vous mentionner dans sa candidature, pas rétroactivement.